Refund Policy

At Engine Company 24 Hydro Wash LLC, Our objective is to leave a clients property in an improved manner and to cause no harm. We communicate with our clients throughout the entire project. From initial contact to completion so that; there is zero confusion in what services are to be applied and what pre-service condition their property is in. The client must sign a contract stating that they approve of the services to be provided, payment total, time of expected payment as well as the state of their property; all before the project has begun. That being said, All sales are final and payment from a customer, provides approval that they agree of all services being completed without harm, therefore removing Engine Company 24 Hydro Wash LLC of post payment accountability/liability regarding the serviced property. Once again, Customer Satisfaction is Our Top Priority because without the customer, we have no company! That is why we believe in communication and provide a pre-service contract. Thank you for your business and understanding.